Privacy Policy

Velaro (“we”) operates this independent storefront. This policy explains what we collect when you browse, buy, or write to us.

When you check out, Stripe collects your name, email, payment details, and shipping address to process the order. We store the order receipt, product, amount, email, and shipping address so we can fulfill and support the purchase. We do not see or store full card numbers.

If you message customer service or join the email list, we keep the email and message you send so we can reply.

Published pages may record that a visit happened, the page viewed, a general location (country and region), and the traffic source. This helps us understand which live pages are used. We do not sell this information.

If a Meta Pixel is installed on a live page, Meta may receive standard advertising events such as page views and purchases. You can control ad cookies in your browser.

We use cookies or local storage only as needed to run checkout, remember a visitor for store analytics, and keep the site working.

We keep order records as long as needed for fulfillment, refunds, accounting, and legal requirements. You can ask for a copy of the order information we hold, or ask us to delete support messages that are no longer required.

To exercise a privacy request, email support@velaroworld.net and include your receipt number when the request is about an order.